Sernac investigates reasons that caused the suspension Arjona Concert in Santiago

The National Consumer Service asked those responsible to confirm the realization of scheduled concerts in Santiago.

The National Consumer Service (Sernac) began a process with producer Fenix ​​Entertainment Group Chile and ticketera Point Ticket, to know the reasons for the suspension Ricardo Arjona concert in Vina del Mar.

 Sernac, investiga motivos que causó la suspensión de conciertos de Arjona, en Santiago In addition, the institution will consult those responsible for the realization of events programmed by the artist in Santiago between 3 and 7 September and mechanisms to return the money and the compensatory measures adopted.

Before the suspension of the concert was going to make the singer in the city of Viña del Mar on Saturday 30th August, wrote to the producer Sernac Fenix ​​Entertainment Group Chile and ticketera Point Ticket.

This is the body responsible for organizing the event to communicate the reasons for the suspension of the concert; the number of consumers affected and the mechanisms to repay in full the money to those who could not attend; addition to compensatory measures for the benefit of users.

Furthermore, due to the uncertainty by performing five concerts scheduled by the artist from Wednesday September 3 at the Movistar Arena in Santiago, Sernac asked companies to report promptly confirmation of these events.

The National Director of the agency, Lamartine Ernesto Muñoz explained that before any show, companies must be professional and have the obligation to fulfill the objective conditions reported or publicized.

The authority said that before the suspension of the show, change the contracted conditions or any breach, consumers are entitled to be refunded all fees paid, including the service charge as they have ratified the same courts in several cases, said Muñoz .

Once you have the information, Sernac take appropriate action to protect the rights of consumers affected, Muñoz emphasized.

From | latercera.com
Tags : conciertos | Fenix Entertainment | Sernac | suspensión | Viña del Mar



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1

Patricia

Yo los odio a los de punto ticket y los odiaré toda una vida..
02/09/2014 15:39:38
2

Gladys

Deben explicar y con argumentos semejante desaire que nos han hecho
03/09/2014 15:38:38
3

Elizabeth

Anoche estovo espectacular, lo mejor. gracias.
04/09/2014 13:28:23
4

Marcela

Qué medida compensatoria?? Fénix a lo Menos debió disponer de un bus para asistir a uno de los conciertos en Santiago como medida compensatoria!!!! Lo que es a mi,no me regalaron ni un coyak con la cara de Arjona!!! Estoy indignada.
04/09/2014 15:34:22
5

Alcira Del cid

No lo puedo creer.
04/09/2014 17:02:25
6

MARIO VIDES

MI HERMANO TENGO COMO MASTERIZAR LO ULTIMO, SI ME TENES CONFINANZA ENVIAME TUS CANCIONES Y TE LAS PODRE MASTERIZAR SI CONFIAS EN MI METODO POR ESTO TE ESTOY ENVIANDO CANCIONES ULTIMAS GRABADAS TUYAS Y QUIERO QUE VEAS LA DIFERENCIA, UNA TU VOZ SUENA COMO SI HUBIERAS RECIBIDO MI METODO, PORQUE TE LO DIGO PORQUE SUENA TU TIMBRE QUE TU NO LO TIENES, SOLO SE LOGRA UTILIZANDO EL DIAFRAGMA Y NO CON CUALQUIER METODO OK. TIENES QUE CREERME, TE ENVIERE POR FACEBOOK LA QUE GRABASTE CON GABY MORENO MIRA LA DIFERENCIA INCREIBLE Y CREE MAS EN MI POR FAVOR. APARTE TE QUIERO AYUDAR CON BECAS PARA TUS ACADEMIAS PERO ME TIENES QUE AUTORIZAR OK. BENDICIONES SIEMPRE TRATANDO DE AYUDARTE AUNQUE NO LO CREAS. TU TATA MAYA MARIO VIDES.
04/09/2014 19:07:56
7

ALEJANDRA ACACELI

QUE BIEN ASI TENEMOS QUE ACTUAR DEFENDER NUESTROS DERECHOS AHI GENTE QUE SE ENCALILLA Y QUIEN LE DEVUELVE LOS INTERESES .
04/09/2014 19:14:56


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